Product leader with 15 years building and scaling SaaS, data & AI products
Head of Product / VP Product. Founder and former CPO who takes products 0-to-1 and scales them across RetailTech, FinTech and FMCG — pairing an MSc in Computer Science and hands-on AI building with an Executive MBA.
F6S#30 Top CompanyAI (Artificial Intelligence) · June ‘26
Viaduco, my current venture, named a Top 30 AI company in Portugal by F6S — June 2026. Tap the badge →
Summary
  • Various domains
    Delivered complex products across RetailTech, FinTech, FMCG, e-Commerce and EdTech
  • Different Industries
    Deep experience across RetailTech, FMCG, Banking / FinTech and Digital Marketing
  • Broad Perspective
    Broad product perspective: B2B, B2C, internal products, customer-facing products
  • Vast Expertise
    Expertise in CRM/CDP, e-commerce platforms, No/Low code solutions, Data Mining platforms, AI and LLMs
  • Technical and Business Education
    Executive MBA (Vlerick), MSc in Computer Science, MSc in Industrial Engineering & Management
  • Certified Agile Practitioner
    Certified Scrum Master and Product Owner.

Career Timeline
Fifteen years, from developer to product leader
  1. 2026 – now
    Founder Viaduco
    Founder Lisbon · AI-native startup
  2. 2023 – 2026
    Head of Product Daltix (Colruyt Group)
    Work Lisbon
  3. 2022 – 2023
    Senior Product Manager XWAY
    Work Remote
  4. 2021 – 2022
    Senior Product Manager Sberbank
    Work Moscow
  5. 2019 – 2021
    Digital Product Manager The HEINEKEN Company
    Work Moscow
  6. 2017 – 2019
    Chief Product Officer Bafsy
    Work Moscow
  7. 2015 – 2017
    Founder SportCloud
    Founder Moscow
  8. 2015 – 2017
    Executive MBA Vlerick Business School
    Education Belgium
  9. 2014 – 2015
    Project Manager Gazprom Neft
    Work St. Petersburg
  10. 2009 – 2014
    Business Analyst → IT Service Manager British American Tobacco
    Work Moscow
  11. 2007 – 2009
    MSc, Industrial Engineering & Management Linköping University
    Education Sweden
  12. 2002 – 2008
    MSc, Computer Science LETI
    Education St. Petersburg
Experience
Filter my roles by skill or keyword — tap a tag below

Founder

Viaduco
Founder
2026 – Present
Lisbon, Portugal

AI-native mental-health companion. Building the product end to end — vision, strategy, UX and the LLM-based build, from concept to a live app.

  • Own the full product: vision, strategy, UX and the LLM-based build, working with clinicians to keep the therapeutic flows evidence-based.
  • Recognized by F6S as a Top 30 AI company in Portugal (#30, June 2026).

Head of Product

Daltix
Work
Jan 2023 – Mar 2026
Lisbon, Portugal

B2B retail-data platform (part of Colruyt Group) — price, promotion and assortment intelligence for retailers and FMCG brands.

  • Grew ARR 40% by defining and launching a new product line, owned end to end from strategy and positioning through delivery.
  • Built the product function: hired and managed the product team, set strategy, and defined KPIs that tied delivery to company goals.
  • Stood up product analytics for the first time, shifting the team from intuition-led to data-informed decisions.
  • Partnered with engineering, data science and commercial teams to align the roadmap with customer needs and the wider Colruyt Group retail strategy.

Senior Product Manager

XWAY
Work
Feb 2022 – Jan 2023
Remote

Online Retail Monitoring — SaaS for marketplace sellers: category analytics, competitor tracking and pricing strategy.

  • Owned vision, strategy and roadmap for the flagship product and led monetization and onboarding across the wider portfolio.
  • Tripled sales-data accuracy, making it the best-in-market product on this critical metric.
  • Lifted shop onboarding +30% and paid-account conversion +12% with a redesigned, fine-tuned onboarding flow.
  • Built a seller recommendation engine and a first-two-weeks lifecycle email program (7-day retention +20%); introduced HADI-cycle experimentation and shipped a no-code mobile MVP (Adalo, Zapier, PostgREST).

Senior Product Manager

Sberbank
Work
May 2021 – Feb 2022
Moscow

Non-financial services within Russia's largest banking ecosystem; led a team of 5 product owners.

  • Defined vision, roadmap and portfolio strategy for non-financial services and built the KPI / financial framework used to evaluate and track products.
  • Grew the portfolio to €5M GMV, launched 3 MVPs, and stood up the innovation funnel and new-product-development process.
  • Launched “Family Assistant” 0-to-1 — a service for elderly customers spanning taxi, delivery, home services and e-commerce — from discovery (CJM, JTBD, story mapping) through UX, business model and user acquisition.

Digital Product Manager

The HEINEKEN Company
Work
Nov 2019 – May 2021
Moscow

Digital transformation, data strategy and MarTech for the Marketing function.

  • Delivered a B2B loyalty platform from scratch (advanced analytics, marketing communications, RFM segmentation); onboarded 15K+ users and 3 partner retail chains.
  • Defined and delivered the MarTech stack (CDP, ESP, DMP, ad networks) and a data strategy capturing 500K+ user data points.
  • Reactivated lapsed customers and increased in-store footfall through RFM-based personalized communication.

Chief Product Officer

Bafsy
Work
Dec 2017 – Nov 2019
Moscow

B2B SaaS for digital activation and audience building for FMCG brands and agencies (no-code site builder + promo engine).

  • Owned the full product portfolio — strategy, roadmap and backlog — and launched a new CDP product.
  • Opened the marketing-agency customer segment with minimal core changes, doubling revenue to €0.5M.

Founder

SportCloud
Founder
Aug 2015 – Dec 2017
Moscow

B2B / B2B2C SaaS for sports organizations — competitions, standings, fees and memberships.

  • Built and launched the platform 0-to-1: defined the value proposition, business model and go-to-market; assembled the dev team; and managed investors and partners.
  • Onboarded 100+ sports organizations, built a database of 50K+ athletes, and integrated insurance and medical partners.

Project Manager

Gazprom Neft
Work
2014 – 2015
St. Petersburg

Delivered an HR master-data program (SAP HCM) on time across 100+ entities; defined the IT HR data strategy.

  • Managed HR-related IT projects end to end: project structure, budget and vendor management, with a cumulative budget over 90M RUB.
  • Delivered SAP HR functions (time management, matrix org model) and designed company-wide knowledge- and master-data-management solutions.

Business Analyst → IT Service Manager

British American Tobacco
Work
2009 – 2014
Moscow

Led a global SAP HR migration, nearshored 1st-line support to Poland with minimal SLA impact, and ran IT service-improvement initiatives; included an APAC rotation in Hong Kong.

  • Migrated the regional HR management system (award-winning best HR project in the BAT Group); ran business analysis and re-engineering across core processes.
  • Transitioned 3,500 users to a new global 1st-line support provider without major disruption; delivered IT asset management (PRINCE2) on time and in budget.
My pet projects
I believe that personal projects are beneficial for my Product Management journey as they provide a rapid way to implement and test new PM ideas and growth hacking tactics.
My Certificates
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Get in touch

Have a product leadership role, a question, or just want to say hi? Drop me a line and it opens straight in your email app.

or email me directly at smfedorov@gmail.com